Voice Services

NBN Voice

NBN Voice is our no-fuss 'Add A Phone to your NBN FTTP Connection' service.

It works the same as your previous standard copper analogue phone system. Simply plug in your telephone to the newly installed NBN equipment.

NBN Voice is ideal for Small Business or Residential customers who have a need for one or two 'standard' phone lines.

If moving telephone services to the NBN, please read the document NBN Fibre to the Premises (FTTP) Battery Backup for important information.

Install and recurring charges Setup Rental
NBN Voice Line $35.00
Single Number (simple) Port Request (per attempt) $20.00
Notes:
  • Not all carriers participate in number portability. Currently numbers can be ported from Telstra, Optus, AAPT and Primus.
  • There are various services that may hinder the porting of a number. Some of these include the number being prime in a hunt groups or provisioned on ISDN.
Domestic Call Costs
Destination Minimum $ / Minute Untimed
Australia Fixed $0.12
Australian Mobile $0.13 $0.2600
Local Rate - 13 and 1300 $0.30
Freecall - 1800 $0.00
Emergency 000 or 106 $0.00
Notes:
  • Calls are timed by the second and rounded up to the nearest whole cent after the call minumum has been reached.
  • Calls without a $ / Minute are fixed cost.
  • Prices are valid at December 12, 2018 and are subject to change without notice.
Internation Call Costs

Internation Call Costs are available here.


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