Voice Services

3CX - Residential and Small Business

3CX is an open-platform, software PBX that works many popular SIP Phones and analog devices to provide a flexible but simple phone solution, without the inflated cost and headaches that come with traditional phone providers. The plans present here are designed for residential and small business use providing a cost efective path to renew and upgrade your phone services.

Need more? Take a look at 3CX PBX for more features and greater capacity.


3CX Single

3CX Single is the entry service providing a traditional "fixed line" equivalent and includes all the common features you expect:

  • Calling Number Display
  • Call waiting
  • Voicemail and Voicemail to email
  • Hosted phonebook
  • Web interface and soft clients
  • ... and many more

Recurring charges Rental
3CX Single $12.00
  • 3CX Single is a package that offers 2 channels, 1 Geographic DID and 1 3CX Professional extension.
  • Number Porting is an additional service, not included in the setup fee.
  • Each call typically requires 100Kbps uncontended bandwidth up and down.
  • Hardware is not included in the setup or monthly rental fee.

3CX Shared

3CX Shared offers most of the function of a dedicated PBX products but is provided on shared infrastructure. This means you have access to a powerful phone system with minimal setup hassle.

3CX Shared starts with a minimum service that offers:

  • 2 Channels
  • 2 Extensions
  • Single Geographic DID
  • And either:
    • Single Call Ring Group; or
    • Single Call Queue Group
You can then add any of the 3CX Shared Options below.

Recurring charges Rental
3CX Shared $24.00
  • 3CX Shared is a package that includes 2 channels, 2 3CX Professional extensions, 1 Geographic DID and either a Call Ring Group or Call Queue Group
  • See 3CX Shared Options for a list of additional feature and option.
  • Number Porting is an additional service, not included in the setup fee.
  • Each call typically requires 100Kbps uncontended bandwidth up and down.
  • Hardware is not included in the setup or monthly rental fee.

3CX Shared Options

A Channel is similar to a line or call either in or out. Adding channels allows you to have more concurrent calls.

Channel $3.00

An Extension can be thought of as physical phone. It is what connects you to a channel, allowing you to make or receive a call. Extensions can be connected to multiple phones and or softphones on your computer, tablet or mobile.

Extension $6.00

Direct In Dials (or DIDs) are the numbers people call to connect to you. Geographic numbers are traditional "land line" numbers. Geographic numbers are available as a single number as well as 10 and 100 number ranges. Special 13/1300/1800 number can also be used.

Single Geographic DID $6.00
10 number Geographic DID $18.00
100 number Geographic DID $35.00
Local Rate (1300 number) DID $35.00
Free Call (1800 number) DID $35.00
  • Base hosting cost for Local Rate (1300 number) and Free Call (1800 number) does not include inbound call costs.

Call Ring Group (or Line Hunt) is a call distribution falility when you wish to distribute incoming calls across more than on extension. Ring Strategies are: 'Ring All' and 'Prioritized Hunt'.

Call Ring Group (Line Hunt) $6.00
  • This is a single charge for the facility and is not applied to each channel or extension connected.

Call Queue Group is a call distribution falility useful where you receive more concurrent calls than you have extensions or operators. The queue will answer the call, present your caller with an optional greeting and then give them music on hold until you are able to answer the call.

Call Queue Groups have many ring strategies: 'Ring All', 'Prioritized Hunt', 'Random Hunt', 'Hunt by Threes' and many others. Queue position annoucement and Callback are also available.

Call Queue Group $6.00
  • This is a single charge for the facility and is not applied to each channel or extension connected.

Interactive Voice Response (IVR) answers your call, gving your caller a menu to choices and directs your callers to Call Ring Groups or Call Queue Groups based on response.

Interactive Voice Response (IVR) $6.00
  • This is a single charge for the facility and is not applied to each channel or extension connected.


All rental prices shown are monthly recurring and inclusive of GST.

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