Getting Started With Broadband

New Australian Broadband Service

Below are the general steps to follow when setting up your new Australian broadband service. Our team is dedicated to you. If you are experiencing any difficulties or require further information, please call us or make an online enquiry about your new Broadband OPEN/ADSL service.

1) Setup or use an existing telephone line with Telstra

Once your telephone line number is known, our dedicated team can provide you with the correct line check information so that you make an informed decision when selecting a monthly Broadband OPEN/ADSL plan.

2) Select a monthly Australian broadband plan

Choose a monthly plan for your Broadband OPEN/ADSL service. At IIG, our quality broadband services are unshaped at ALL times during the monthly billing cycle.

3) Organize your broadband equipment

Choose whether to purchase new broadband equipment or use an existing broadband router. If your existing broadband router is ADSL capable and without fault, please let our team know and we will do the best to ensure your router is setup correctly.

Moving Office?

Offer your business the smoothest switchover possible. Ensure your new office site has a correctly provisioned broadband Internet Service, then move. In doing so, your office move can avoid unnecessary downtime related to unforseen copper wire and telephone exchange faults. Further, choosing to setup a new telephone line number for your new broadband service will eliminate the risk of disconnection and reconnection faults.

While there are costs to ensuring the smoothest switchover is achieved, the benefits of staying online outweigh an unexpected downtime which may require service upgrades to copper wire, re-activating old telephone lines or relying on telephone exchange upgrades.

For more information, please call our team on 1300 552 795, or make an online enquiry about a new Australian business broadband service.